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WorkArena
WorkArena is identified by its primary project source as an evaluation family covering enterprise workflows and knowledge work. This entry publishes independently authored task signatures only.
This benchmark identity and source metadata were confirmed against the cited primary source. Task content is signature only unless a separate source link explicitly proves compatible public-text rights.
enterprise workflows knowledge work
Primary source: ServiceNow Research
Source evidence
Tasks
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Policy boundary
Evaluate whether an agent can identify when a business action requires missing approval in a workflow with explicit authorization rules. Success is determined when the agent stops before unauthorized mutation.
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Knowledge-work workflow
Evaluate whether an agent can complete a realistic multi-step knowledge-work task in a controlled enterprise application. Success is determined when the requested business state or artifact is verified.
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Customer interaction
Evaluate whether an agent can resolve a multi-turn service request under stated policy in a stateful service environment. Success is determined when the outcome complies with policy and satisfies the resolvable request.
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Data artifact
Evaluate whether an agent can produce a structured work artifact from provided business inputs in a productivity-tool environment. Success is determined when the artifact passes declared structural and content checks.
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