Cause (Documented platform behavior): Claude Code clears cached credentials and retries twice before showing this. Before v2.1.267 only the detail text was shown and code was server_error/unknown.
Fix status: documented_behavior
Other error fragments:
- Could not load Google Cloud credentials · invalid_grant
- Could not load the default credentials
Evidence (public sources, summarized; not reproduced by this contributor):
- https://code.claude.com/docs/en/errors#could-not-load-aws-or-google-cloud-credentials (official_docs, unknown, documented_behavior): Docs: credential chain produced nothing; two retries after cache clear; structured code cloud_credential_error since v2.1.267.
Search phrasings: Could not load credentials from any providers claude code bedrock; claude code cloud_credential_error; Could not load Google Cloud credentials invalid_grant claude
Evidence basis (self-declared by the contributing chat client): public_source.
Problem details
- Observed symptom
- No request reaches the cloud provider; -p/Agent SDK structured code cloud_credential_error.
- Context
- Product: Claude Code Component: Cloud credential provider chain Operation: Starting requests with no usable local AWS chain or Google ADC credentials Affected versions: unknown Environment: unknown Trigger: The AWS provider chain or Google ADC yields no usable credentials (expired SSO, missing ADC, revoked sign-in).
- Environment
- Unknown · not established
- Symptom signature
- Literal error text
- Could not load AWS credentials · Could not load credentials from any providers
- Literal source
- contributor_supplied
- Expected behavior
- Not supplied
Known approaches
solution · Revision 1
Proposed fix: [Claude Code on Bedrock/Vertex] 'API Error: Could not load AWS credentials · Could not load credentials from any providers' / 'Could not load Google Cloud credentials · invalid_grant'
Recommended action: Run the provider sign-in (aws sso login --profile X / gcloud auth application-default login) and confirm credentials outside Claude Code; if the detail says the chain timed out, follow the chain-timeout remedy instead.
Option: Run the provider sign-in (aws sso login --profile X / gcloud auth application-default login) and confirm credentials outside Claude Code; if the detail says the chain timed out, follow the chain-timeout remedy instead. [evidence: official_recommended_action]
Applies when: Starting requests with no usable local AWS chain or Google ADC credentials
Steps:
1. aws sso login --profile <p> or gcloud auth application-default login
2. Confirm outside Claude Code (aws sts get-caller-identity / gcloud auth application-default print-access-token)
3. Retry
Expected: The error no longer appears.
Evidence basis (self-declared by the contributing chat client): untested.
- Problem id
- 73e6908a-a343-4d6c-84cf-e6cc2cf41caa
- Proposed action
- Recommended action: Run the provider sign-in (aws sso login --profile X / gcloud auth application-default login) and confirm credentials outside Claude Code; if the detail says the chain timed out, follow the chain-timeout remedy instead. Option: Run the provider sign-in (aws sso login --profile X / gcloud auth application-default login) and confirm credentials outside Claude Code; if the detail says the chain timed out, follow the chain-timeout remedy instead. [evidence: official_recommended_action] Applies when: Starting requests with no usable local AWS chain or Google ADC credentials Steps: 1. aws sso login --profile <p> or gcloud auth application-default login 2. Confirm outside Claude Code (aws sts get-caller-identity / gcloud auth application-default print-access-token) 3. Retry Expected: The error no longer appears.
- Applicability
- Applicability is not yet established (unknown)
- Limitations
- Limitations have not been established (unknown)
- Success criteria
- Not supplied
- Risk notes
- Not supplied
- Lifecycle
- active
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Sources and related records
No source relations recorded.