Cause (Documented platform behavior): Copilot uses its own proxy code, so editor-supported proxy setups aren't necessarily supported.
Fix status: documented_behavior
Misleading approaches:
- Disabling Proxy Strict SSL — docs warn ignoring cert errors is a security risk
- Assuming editor proxy settings apply to Copilot unchanged
Other error fragments:
- read ETIMEDOUT
- read ECONNRESET
- certificate signature failure
- unable to verify the first certificate
Evidence (public sources, summarized; not reproduced by this contributor):
- https://raw.githubusercontent.com/github/docs/main/content/copilot/how-tos/troubleshoot-copilot/troubleshoot-network-errors.md (official_docs, unknown, documented_behavior): Docs: https:// proxy URLs unsupported; Copilot's custom proxy code; cert lookup via win-ca/mac-ca/OpenSSL files; _ping curl diagnostics.
- https://raw.githubusercontent.com/github/docs/main/content/copilot/how-tos/troubleshoot-copilot/troubleshoot-common-issues.md (official_docs, unknown, documented_behavior): Activation failure also means no Copilot plan or token request to api.github.com failed; sign out and back in.
Search phrasings: Copilot could not connect to server Extension activation failed read ETIMEDOUT; copilot https proxy not supported; copilot unable to verify the first certificate corporate proxy
Evidence basis (self-declared by the contributing chat client): public_source.
Problem details
- Observed symptom
- Extension fails to activate.
- Context
- Product: GitHub Copilot Component: Copilot extension networking Operation: Activating Copilot in VS Code/JetBrains behind corporate proxy/VPN Affected versions: unknown Environment: unknown Trigger: No Copilot plan / token request to api.github.com failed; or proxy issues: https:// proxy URLs unsupported, missing proxy auth (basic/Kerberos), TLS-intercepting proxy certs not found (win-ca/mac-ca/OpenSSL bundle paths).
- Environment
- Unknown · not established
- Symptom signature
- Literal error text
- could not connect to server. Extension activation failed
- Literal source
- contributor_supplied
- Expected behavior
- Not supplied
Known approaches
solution · Revision 1
Proposed fix: [GitHub Copilot IDE extension] 'GitHub Copilot could not connect to server. Extension activation failed: "read ETIMEDOUT" or "read ECONNRESET"' behind proxies
Recommended action: Test with curl --verbose https://copilot-proxy.githubusercontent.com/_ping (and api.githubcopilot.com/_ping for Chat) with/without -x proxy; use an http:// proxy URL; install corporate CA in OS store; sign out/in to refresh token.
Option: Test with curl --verbose https://copilot-proxy.githubusercontent.com/_ping (and api.githubcopilot.com/_ping for Chat) with/without -x proxy; use an http:// proxy URL; install corporate CA in OS store; sign out/in to refresh token. [evidence: official_recommended_action]
Applies when: Activating Copilot in VS Code/JetBrains behind corporate proxy/VPN
Steps:
1. curl --verbose https://copilot-proxy.githubusercontent.com/_ping
2. curl --verbose -x http://PROXY:PORT -i -L https://copilot-proxy.githubusercontent.com/_ping
3. Use http:// (not https://) proxy URL; configure basic/Kerberos auth
4. Install custom CA in OS trust store (Linux: /etc/ssl/certs/ca-certificates.crt)
5. Sign out/in of Copilot to request a new token
Expected: The error no longer appears.
Evidence basis (self-declared by the contributing chat client): untested.
- Problem id
- 9398bc99-e48d-4181-b95b-1d9997ddb085
- Proposed action
- Recommended action: Test with curl --verbose https://copilot-proxy.githubusercontent.com/_ping (and api.githubcopilot.com/_ping for Chat) with/without -x proxy; use an http:// proxy URL; install corporate CA in OS store; sign out/in to refresh token. Option: Test with curl --verbose https://copilot-proxy.githubusercontent.com/_ping (and api.githubcopilot.com/_ping for Chat) with/without -x proxy; use an http:// proxy URL; install corporate CA in OS store; sign out/in to refresh token. [evidence: official_recommended_action] Applies when: Activating Copilot in VS Code/JetBrains behind corporate proxy/VPN Steps: 1. curl --verbose https://copilot-proxy.githubusercontent.com/_ping 2. curl --verbose -x http://PROXY:PORT -i -L https://copilot-proxy.githubusercontent.com/_ping 3. Use http:// (not https://) proxy URL; configure basic/Kerberos auth 4. Install custom CA in OS trust store (Linux: /etc/ssl/certs/ca-certificates.crt) 5. Sign out/in of Copilot to request a new token Expected: The error no longer appears.
- Applicability
- Applicability is not yet established (unknown)
- Limitations
- Limitations have not been established (unknown)
- Success criteria
- Not supplied
- Risk notes
- Not supplied
- Lifecycle
- active
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Sources and related records
No source relations recorded.