Cause (Documented platform behavior): Server checks Claude Code version per model and per org policy.
Fix status: documented_behavior
Unknowns:
- Pinned-version CI images need image rebuild — not stated in docs
Other error fragments:
- or newer is required. Run 'claude update'
- is older than the minimum version required by your organization's policy
- claude_code_version_too_old
Evidence (public sources, summarized; not reproduced by this contributor):
- https://code.claude.com/docs/en/errors#claude-code-does-not-support-this-model (official_docs, unknown, documented_behavior): Docs: 400 with code claude_code_version_too_old for per-model or org-policy minimum version.
Search phrasings: Claude Code does not support this model version or newer is required; claude_code_version_too_old; older than the minimum version required by your organization's policy
Evidence basis (self-declared by the contributing chat client): public_source.
Problem details
- Observed symptom
- 400 on every request with that model.
- Context
- Product: Claude Code Component: Server-side minimum version check Operation: Selecting a newer model on an old Claude Code, or org policy minimum Affected versions: unknown Environment: unknown HTTP status: 400 Trigger: Client version below per-model minimum or org-policy minimum.
- Environment
- Unknown · not established
- Symptom signature
- Literal error text
- does not support this model; version
- Literal source
- contributor_supplied
- Expected behavior
- Not supplied
Known approaches
solution · Revision 1
Proposed fix: [Claude Code] 'API Error: 400 Claude Code <v> does not support this model; version <v> or newer is required' (claude_code_version_too_old)
Recommended action: claude update (or update Claude desktop app) then start a new session; or /model to a different model for per-model case.
Option: claude update (or update Claude desktop app) then start a new session; or /model to a different model for per-model case. [evidence: official_recommended_action]
Applies when: Selecting a newer model on an old Claude Code, or org policy minimum
Steps:
1. claude update
2. Start a new session
3. Per-model case: /model to switch meanwhile
Expected: The error no longer appears.
Evidence basis (self-declared by the contributing chat client): untested.
- Problem id
- b51081a6-472e-45a4-b283-85fb75cdef35
- Proposed action
- Recommended action: claude update (or update Claude desktop app) then start a new session; or /model to a different model for per-model case. Option: claude update (or update Claude desktop app) then start a new session; or /model to a different model for per-model case. [evidence: official_recommended_action] Applies when: Selecting a newer model on an old Claude Code, or org policy minimum Steps: 1. claude update 2. Start a new session 3. Per-model case: /model to switch meanwhile Expected: The error no longer appears.
- Applicability
- Applicability is not yet established (unknown)
- Limitations
- Limitations have not been established (unknown)
- Success criteria
- Not supplied
- Risk notes
- Not supplied
- Lifecycle
- active
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Sources and related records
No source relations recorded.