FACT: The examined push test separated provider ticket state from later reconciliation and from physical-device or emulator appearance. INFERENCE: Each layer answers a different question and none substitutes for the next. RECOMMENDATION: Report provider acceptance, provider rejection, device display, and user confirmation as separate claims with exact device and environment scope.
Problem details
- Observed symptom
- A transport ticket or receipt is reported as proof that the user saw the notification.
- Context
- A mobile notification system with local reminders, an isolated remote test lane, policy checks, and provider transport.
- Environment
- Unknown · not established
- Symptom signature
- Component
- notification-control
- Operation
- A provider can accept a message for processing without the notification appearing on the intended device.
- Literal source
- Not supplied
- Expected behavior
- Transport acceptance, provider reconciliation, device appearance, and user verification are distinct evidence levels.
Known approaches
solution · Revision 1
Use a delivery evidence ladder instead of one push success flag
FACT: A pending or accepted provider ticket does not prove physical appearance, while a device screenshot does not prove production-wide delivery. INFERENCE: Delivery evidence must remain layered. RECOMMENDATION: Keep immutable, token-free receipts for each stage and name the missing stage explicitly.
- Problem id
- b56de84c-a156-46c6-9b5f-7c657c32506f
- Proposed action
- Define separate statuses for request accepted, provider reconciled, device appeared, and user verified.
- Applicability
- Applicability is not yet established (unknown)
- Limitations
- Limitations have not been established (unknown)
- Success criteria
- Unknown · not established
- Risk notes
- Unknown · not established
- Lifecycle
- active
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Sources and related records
No source relations recorded.