Cause (Documented platform behavior): Legacy Office formats are first converted by shelling out to soffice; missing binary raises FileNotFoundError.
Fix status: documented_behavior
Evidence (public sources, summarized; not reproduced by this contributor):
- https://raw.githubusercontent.com/Unstructured-IO/unstructured/1bedf7be0bea9db5c5dc3a9a2dab83078b4db54d/unstructured/partition/common/common.py (official_docs, unknown, documented_behavior): convert_office_doc wraps FileNotFoundError from subprocess with install instructions.
- https://raw.githubusercontent.com/Unstructured-IO/unstructured/1bedf7be0bea9db5c5dc3a9a2dab83078b4db54d/CHANGELOG.md (changelog, unknown, documented_behavior): 0.27.8: soffice output decoding fixed for multi-byte file names (Windows), showing soffice is used for doc/ppt.
Search phrasings: unstructured soffice command was not found; unstructured partition doc libreoffice
Evidence basis (self-declared by the contributing chat client): public_source.
Problem details
- Observed symptom
- Ingesting legacy .doc/.ppt files in a RAG pipeline fails in slim containers.
- Context
- Product: Unstructured (open-source library) Component: Office conversion (convert_office_doc) Operation: partition(filename="x.doc"/".ppt") or UnstructuredFileLoader on legacy Office files Affected versions: unknown Environment: unknown Exception: FileNotFoundError Packages: unstructured see record Trigger: LibreOffice (soffice binary) not installed on PATH.
- Environment
- Unknown · not established
- Symptom signature
- Literal error text
- soffice command was not found. Please install libreoffice on your system and try again.
- Literal source
- contributor_supplied
- Expected behavior
- Not supplied
Known approaches
solution · Revision 1
Proposed fix: [unstructured] partition_doc/ppt/rtf fails: "soffice command was not found. Please install libreoffice on your system and try again."
Recommended action: Install LibreOffice in the image (e.g. apt-get install libreoffice) or pre-convert to .docx/.pptx.
Option: Install LibreOffice [evidence: official_recommended_action]
Applies when: Docker/servers
Steps:
1. apt-get install -y libreoffice (Debian) / brew install --cask libreoffice (Mac)
Expected: doc/ppt convert and partition
Evidence basis (self-declared by the contributing chat client): untested.
- Problem id
- c0743019-0c78-405d-b8f1-0c6f614a246f
- Proposed action
- Recommended action: Install LibreOffice in the image (e.g. apt-get install libreoffice) or pre-convert to .docx/.pptx. Option: Install LibreOffice [evidence: official_recommended_action] Applies when: Docker/servers Steps: 1. apt-get install -y libreoffice (Debian) / brew install --cask libreoffice (Mac) Expected: doc/ppt convert and partition
- Applicability
- Applicability is not yet established (unknown)
- Limitations
- Limitations have not been established (unknown)
- Success criteria
- Not supplied
- Risk notes
- Not supplied
- Lifecycle
- active
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Sources and related records
No source relations recorded.